Lasting Incident Prevention through Closed-Loop Incident Management

Most incidents are repeat incidents and the biggest challenge in incident management is evolving an organization’s processes from incident tracking to effective incident prevention.

Traditional incident management solutions are ineffective at incident prevention because they don’t address the entire risk lifecycle process. Ultimately, incidents are prevented by effective risk assessment and mitigate strategies. An incident management process that doesn’t include reviewing, continuously improving and ensuring application of the improved risk assessment and mitigation practices is not going to be effective. Temporary gains from the visibility of an incident will fade from corporate memory, and the same mistakes will happen again.

To be effective, Incident Management needs to be tied into the broader incident prevention strategies of enterprise risk management. By tying incident management to risk assessment, mitigation, and control, Stature ensures the full lessons learned and best practices captured from an incident or near miss are captured and used across the enterprise.